Get in Touch With Us
This page tells you how to contact the editorial team at Non Gamstop Casinos, what we can realistically help with, and what we cannot. We are an independent research and comparison publisher covering new casinos not on GamStop for readers in Great Britain. We are not a casino, not a payment processor and not a regulator, so we cannot access your account, release a withdrawal or overturn a decision made by an operator.
Email is the only channel we run: [email protected]. Messages are read by a person, and we aim to reply within two working days. Busy weeks can stretch that, but nothing is left unanswered.
What to include so we can actually help
Most enquiries stall because the detail is missing. A short, specific message gets a useful answer far faster than a long, vague one.
- The page on styltom.com you are writing about, and the casino name if one is involved.
- What you read on our page versus what you saw on the operator's site.
- The date you checked, since bonus terms, wagering requirements and payment options change without notice.
- A screenshot or the exact clause from the terms, where you have one.
- What outcome you are looking for — a correction, a clarification, or a pointer to the right organisation.
Please do not send account numbers, passwords, card details, copies of your passport or anything else you submitted during identity verification. We have no use for it and no reason to hold it.
Reasons readers get in touch
- Corrections. A welcome bonus percentage has changed, a wagering multiplier is wrong, a maximum bonus bet or cashout cap is missing from our write-up, or a casino has stopped accepting GBP deposits. These are the messages we act on fastest.
- Terms we have not explained clearly. Game contribution to wagering, bonus expiry dates, minimum qualifying odds on sports free bets, source-of-funds checks — if our explanation left you guessing, tell us which part.
- Availability questions. Whether a particular debit card, bank transfer route, e-wallet or crypto option works for a UK customer at a given site. We verify where we can and say so plainly when we cannot.
- Partnership and commercial enquiries. Introduce the brand, the licence it holds and the jurisdiction it operates from. We will say what a listing does and does not buy.
- Complaints about an operator. We will read it and take it into account in our research, but the resolution route runs through the casino and its licensing body, not through us.
- Gambling harm. If your message touches on this, we will point you to the support organisations below rather than to any casino.
How our commercial arrangements work
Some links on styltom.com are affiliate links, which means the publisher may earn a commission if you open an account after clicking through. That commission does not decide who appears, where they rank or what we say about them. Every casino we list carries at least one stated limitation, including the ones at the top. If you believe a write-up reads like an advert rather than an assessment, that is a fair thing to email us about.
The casinos we are most often asked about
Our full research sits on the best non GamStop casinos page. The three below draw the most reader questions, so here is what we can tell you about each — and what we would check before signing up. Advertised offers are the operators' own; we quote them, we do not endorse them.
Betmica — the largest headline number, and the most terms to read
Betmica sits at the top of our list with a 10.0 editorial rating, largely because it combines a GBP-denominated welcome package with a broad slots and live dealer catalogue aimed squarely at British players. The advertised offer is 570% up to £5,700 plus 270 free spins. That headline is a maximum across a package, not a single match on your first deposit, and it is conditional on minimum deposit thresholds, wagering requirements, a maximum bonus bet, an expiry window and a cap on what bonus winnings can be withdrawn. Read all five before depositing.
Limitation: the larger the advertised multiple, the more the practical value depends on wagering terms you only see in the small print. A 570% figure means very little until you know the playthrough multiplier and which games contribute at 100%.
Kikibet — sterling-friendly, with a free spins package attached
Kikibet rates 9.9 with us and comes up often because its advertised 350% up to £5,555 and 300 free spins is quoted in pounds, which removes the currency conversion question that trips up a lot of readers at euro-only sites. Free spins usually carry their own separate conditions: a fixed stake per spin, a named game or small group of games, an expiry measured in days, and winnings that convert to bonus funds rather than cash.
Limitation: spin-heavy packages concentrate your play on whatever titles the operator selects, which may not match the RTP or volatility you would otherwise choose.
Betninja — a flatter offer that is easier to read
Betninja rates 9.9 and earns its place here for a different reason: the advertised £1,000 bonus and 100 free spins for all new players is a simpler structure than the tiered packages above, which makes the real cost of clearing it easier to work out. Simpler is not automatically better, but it does mean fewer conditions to reconcile.
Limitation: a lower headline figure also means a lower ceiling if you are a higher-stakes player, and "all new players" still depends on eligibility rules and excluded payment methods.
Advertised offers side by side
| Casino | Editorial rating | Advertised welcome offer | Quoted currency |
|---|---|---|---|
| Betmica | 10.0 | 570% up to £5,700 + 270 free spins | GBP |
| Kikibet | 9.9 | 350% up to £5,555 + 300 free spins | GBP |
| Betninja | 9.9 | £1,000 bonus + 100 free spins | GBP |
| WinnerIsland | 9.7 | Up to €1,000 + 100 free spins | EUR |
| Zombillion | 9.7 | 250% up to £4,000 + 200 free spins | GBP |
| Smash Casino | 9.7 | 600% up to €10,000 slots package | EUR |
| Nightluck | 9.7 | 805%, €6,400 + 280 free spins | EUR |
| CoinPoker | 9.7 | 150% up to $2,000 | USD |
| Rivo | 9.5 | 1000% up to €10,000 + 25% cashback | EUR |
| Daytonaspin | 9.5 | 255% up to £4,500 + 255 free spins | GBP |
Ratings are our own editorial scores, not customer review averages. Offers are as advertised by the operators and can change at any time — if you find one that no longer matches, that is exactly the sort of correction we want.
Money questions we can and cannot answer
We can explain how the mechanics generally work at offshore sites. We cannot tell you what a specific account will be charged or when a specific withdrawal will land.
- Cost of taking part. There is no fee to compare casinos here. At an operator, the cost is your deposit — minimum deposits commonly sit in the £10 to £20 range, and a bonus that requires a qualifying deposit is never free money.
- Paying in. Debit cards, bank transfers, e-wallets and cryptocurrency are the usual routes. PayPal is rarely available at casinos outside the Great Britain licensing regime, so treat any claim of PayPal support as something to verify on the cashier page before you commit.
- Currency conversion. If a site prices in euros or dollars, your bank or card issuer may apply a conversion charge on both the deposit and the withdrawal. A GBP account avoids that.
- Getting paid out. Withdrawals normally return to the method you deposited with. E-wallets and crypto tend to settle faster than card refunds or bank transfers; operators also apply their own pending period, daily, weekly or monthly withdrawal limits, and sometimes a fee per transaction.
- Verification. Expect KYC identity checks and, on larger balances, source-of-funds checks. Unverified accounts are the single most common reason a payout stalls.
- Disputes. If a withdrawal is refused, ask the casino for the clause it relies on in writing, then escalate to the licensing authority named in the site's footer. We can tell you where to look; we cannot compel anyone.
What these sites offer, and what sits alongside the casino
Enquiries often start with "do they have…", so briefly: the catalogues at these operators are built around slots, including progressive jackpot titles, plus RNG table games such as blackjack, roulette and baccarat, and live dealer rooms streamed with human croupiers. Return to player percentage and volatility differ by title, and both are published by the software provider rather than set by the casino. Mobile play is generally through the browser rather than a dedicated app.
Several of these brands also run a sportsbook beside the casino. That is a different product with different rules: pre-match and in-play markets, accumulators, bet builders, cash-out, esports, and free bets that usually carry minimum qualifying odds such as 1.80 or 2.00 in decimal terms. Where a shared wallet is in place, casino bonus funds are typically ring-fenced from sports betting and vice versa — check before you move a balance across. CoinPoker, by contrast, is poker-led, so questions about slot bonuses will not always map onto it.
Eligibility, licensing and what we will not do for you
You must be 18 or over to gamble. Casinos listed here are licensed outside Great Britain — Curaçao is the most common jurisdiction — which means they are not authorised by the UK Gambling Commission and are not part of the GAMSTOP self-exclusion scheme. Accepting British customers is not the same thing as being authorised to serve them, and the distinction matters: the consumer protections attached to a Gambling Commission licence, including UK-based dispute escalation, do not apply. Great Britain's regime covers England, Scotland and Wales; Northern Ireland sits under separate legislation.
The practical consequences for you: complaints go to the overseas regulator, deposit and loss limits are set by the operator rather than mandated, and GAMSTOP registration will not block these sites. We will not help anyone bypass a self-exclusion. If you registered with GAMSTOP, that exclusion runs for six months, one year or five years and exists for a reason.
If gambling has stopped being enjoyable
Please contact GamCare on the National Gambling Helpline, free on 0808 8020 133, open 24 hours a day. GamCare also offers live chat through its website. Blocking software such as Gamban or BetBlocker can restrict access to gambling sites at device level, and bank-level gambling blocks are available from most UK banks. Gambling is not a way to make money or to fix a financial problem, and no casino — however highly we rate it — is completely safe.
Our standards, and how to hold us to them
Everything we publish is desk research: we read operator terms, licence details and payment pages and record what we find. We do not deposit, play or withdraw, and we never present advertised processing speeds as tested results. Findings are dated so you can judge how current they are — this page was last fact-checked on 23 September 2026.
If something here is out of date, unclear, or reads as though it were written for an operator rather than for you, email [email protected] and say so. Corrections are made openly. If you are still weighing up options rather than raising an issue, our comparison of new casinos not on GamStop is the better place to start.